Unit: Information Systems
Department:Technical and Information Systems
Study and provide the solution of problems and technical issues raised by Internet subscribers and the staff to ensure quality Internet service within the frames of management tasks and instructions.
Supporting Internet subscribers
- Accepting Internet subscribers' complaints transferred by contact center, revealing the reasons of the problems and solving them.
Maintaining internal network of HQ
- Installing computers.
- Installing operational systems.
- Troubleshooting and ensuring the smooth work of computers.
Maintaining video cameras
- Installing video cameras.
- Routine check of video cameras and troubleshooting
- Updating video camera software
Reporting and paperwork
- Submitting monthly reports according to the internal procedures
- Provide working relationship with other Units' employees.
- Replacing another Specialist within the same Unit.
Qualifications and requirements
- Knowledge of the Armenian, Russian and English languages.
- Good knowledge of Windows XP, 7, 8, MS Office.
- Higher education (BA) in the field of information systems.
- 3-5 years of work experience in the field of information systems.