Technical description

Our “Help Desk” located at our Service Center located at Vardan Mamikonyan 23, is ready to advise our subscribers on all technical and operational issues relating to our new 3G network.

This third Generation network will allow our subscribers to have mobile internet service throughout the Republic of Artsakh, wherever there is a mobile telephone communication network.

In order to use the mobile internet you need to be a subscriber of Karabakh Telecom mobile network, be in coverage area and have a mobile phone, which supports 2G/2.5G/3G or a computer with a USB modem port.

We would like to bring to your attention that not all mobile phones have the technical capability to operate in a 3G network. Some may operate in 2G or 2.5G network ONLY. Some others may not have the technical ability at all.

For further details or for additional information, please contact our Customer Service Agents at any of our Service Centers, who will be pleased to help you. If possible, we also encourage our customers to come to our Service Center located at Vardan Mamikonyan 23 in Stepanakert, to receive personalized service from our specialized Customer Service Agents.

The steps required to connect to our mobile internet network are simple. Simply set up your phone manually by entering in the APN field, which you can find in smartphone settings and submit by pressing the Save button. Now you can be in touch using mobile internet.

We outline below our internet packages that give an opportunity to all prepaid and postpaid subscribers to use our mobile internet service.

In addition USB modems are available for sale at our Customer Service Centers, in order to be able to have mobile internet service with your laptop computer.

Postpaid internet packages

Prepaid internet package

Internet package for USB modem

For detailed information or for professional help call 111 or visit the Customer Service Centre of Karabakh Telecom.

For general information:
For Customer Service:
For Press: